Resolved -
The incident has been resolved. Studio is now accessible. The issue was related to a gateway configuration change routing authorization through a different URL. We have updated the configuration to resolve the issue. This only affected Studio login, and had no impact on automations or agents.
Jul 9, 10:00 CEST
Identified -
We have identified the issue and working on a fix.
Jul 9, 09:48 CEST
Investigating -
There is an issue logging into Otera Studio. We are currently investigating. All other systems are working normally
Jul 9, 08:58 CEST